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Refunds & Return Policy


All approved refunds will be processed within 4-7 business days. However the payment issuing and acquiring Banks and transaction processing entities such as PayPal®, Interac may take additional days to post transactions back to the buyer’s bank account.

Return Policy

All sales are final. If the item is received defective or damaged, Yulesale must be contacted within 48 hours of receipt of the item to arrange a shipment of a replacement unit or replacement parts where applicable. For items reported as received defective or received damaged, replacements or parts will be shipped in accordance with the applicable product warranty terms and conditions.

Return conditions for non defective items: All sales are final. Returns will only be accepted within 14 days subject to the following conditions: (a) The product is unused, unopened and in its original packaging. (b) Seller agrees to accept the return in writing (c) Buyer is fully responsible for return shipping costs. (d) If the item was shipped free when purchased, the applicable shipping costs will be deducted from any refund due. (e) If the buyer paid for shipping separately, such amount will not be refunded. (f) All refunds from returns will be subject to a 20% restocking fee. (g) Return is accompanied by an official Return Authorization Letter provided by the seller. (h) If an item is shipped back to the seller with C.O.D service, or without an official Return Authorization such item will NOT be accepted.